Frequently Asked Questions
Everything you need to know about your LIND shopping experience.
What is the standard shipping timeframe?
We offer worldwide shipping. Orders are typically processed within 1-2 business days, with standard delivery taking 3-5 business days for domestic orders and 7-14 days for international shipments.
How can I return an item?
If you are not satisfied with your purchase, you can return it within 30 days of delivery. Items must be in their original condition with all LIND tags attached. Visit our returns portal to generate a prepaid shipping label.
How do I find my correct size?
Each product page features a detailed 'Size & Fit' guide. We provide exact measurements for every garment to ensure you find the perfect fit. If you are between sizes, we generally recommend sizing up for a more relaxed aesthetic.
What payment methods do you accept?
LIND accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment installments via Klarna and Afterpay in select regions.
How should I care for my LIND garments?
To maintain the longevity of our fabrics, we recommend following the specific care instructions on the inner label. Most of our pieces benefit from cold washing and air drying to preserve texture and color.
Can I modify or cancel my order after it has been placed?
We aim to process orders as quickly as possible. You may cancel or modify your order within 60 minutes of placement by contacting our support team. After this window, the order will have entered our fulfillment cycle.